Returns & Exchanges Policy

At Kankatala, we strive to ensure your complete satisfaction with our handwoven masterpieces. If you are not entirely pleased with your purchase, we offer a seamless return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our customer support team within 48 hours of receiving your saree to initiate a return request.

• 2.
  Quality Verification

  Ensure the product is unused, unwashed, and includes all original tags, silk marks, and packaging intact for a successful inspection.

• 3.
  Reverse Pickup

  Once approved, we will arrange a secure reverse pickup from your doorstep through our trusted logistics partners at a scheduled time.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality control, your refund or store credit will be processed within 7-10 business days.